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AI in banking: the customer perspective

How do bank customers rate the use of AI at banks? Discover the key findings from the EOS Banking AI Barometer study on AI in European banking.

Fair debt collection: The person behind the debt.

The central question in responsible debt collection is: How do we handle defaulting payers? For EOS there are several good answers to this question.

Codes of Conduct

Discover how EOS Code of Conduct supports ethical behavior, legal compliance, and sustainable practices across all business interactions.

Received a letter from EOS? We can help you.

Received a letter from us about a debt? We're here to help you understand why and find a solution together. Contact EOS to settle your account.

Study: Payment difficulties: How useful is AI in banking services?

People with payment difficulties are more open to AI support from banks. The EOS Banking AI Barometer shows how AI can make a concrete difference.

EOS market and consumer studies

Explore the newest research on payment behavior and consumer trends from EOS! Get exclusive insights into market research, current challenges in receivables management, and innovative solutions. Download the whitepaper today!

Survey: Poor payment practices are causing existential financial difficulties for European companies.

An EOS survey shows payment practices in Europe are worsening, as more companies outsource receivables management to external providers.

Digital debt collection system: The success story of Kollecto+

Almost half of the EOS Group works with Kollecto+. The digital collection system offers customers and consumers alike many benefits. Read all about it here!

European Payment Practices: Companies delay digitization in dunning.

Survey "European Payment Practices": Hesitant digitization slows down companies. Learn more!

EOS Study "European Payment Practices 2025": Payment morale in Europe continues to decline.

EOS Study "European Payment Practices 2025": More and more companies in Europe are struggling with payment delays and uncollectibles – with serious conseque