Changing for the better.

We want to change things for the better. The EOS Group has defined its sustainability goals in its Corporate Responsibility (CR) strategy. It lends structure to our commitment and encourages us to act even more responsibly.
A green world flourishes with plants as two individuals promote sustainability - one painting a heart, the other standing on a small ladder, symbolizing care and progress.
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Intro

Tamás Lencsé, Managing director at EOS Hungary

The pillars of our stable corporate operation and our brand identity are all in line with our vision: by implementing our responsibility efforts and programs, we should have a long-term positive impact on society, thereby actively contributing to making the world a better place. 
Lencsés Tamás sötétkék öltönyben, jobb kezében a glasztikát tartva
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Sustainability Strategy and Goals

Receivables management means taking responsibility

We are successful in business because we embrace change and take responsibility for all that we do. We want to change things for the better for our clients and employees, but also for consumers, our industry, and society.

Sustainability is an integral part of our corporate responsibility. Our CR activities go beyond environmental protection. As an international finance service provider, we are especially committed to social responsibility and corporate governance.

Our special concerns are divided into four fields of action within our CR strategy: Responsible collection, Joint progress, Financial sustainability & Environmental protection.
CR Model describing the four fields of action: <br/>Changing for the better: EOS is improving the financial situation of clients, business partners and defaulting payers and is striving to change the world in which we work for the better.<br/>Responsible collection: “How can we change debt-filled lives for the better?” EOS stands for respectful and fair treatment of consumers and for solution-driven sustained debt relief.<br/>Joint progress: “How can we change society for the better?” We take on social responsibility within the EOS Group by promoting empowerment, diversity and inclusion, and in society through our education initiatives.<br/>Environmental protection: “How can we change climate for the better?” EOS supports the Otto Group’s climate protection strategy that pursues the Paris Agreement goal to limiting global warming to 1,5 C. together we work on implementing targeted measures. <br/>Financial Sustainability: “How can we change the debt collection business for the better?”<br/>EOS advocates strong binding industry standards and responsibility guidelines. We apply strict criteria when we price portfolio purchases and make other investments.

Materiality as starting point for our sustainability strategy

EOS further elaborated its CR strategy with the involvement of internal and external experts and developed a materiality matrix in 2022. It represents the most important sustainability topics for our external stakeholders, as well as for EOS, and forms the basis for the future direction of EOS' sustainability strategy.

Global responsibility: The UN Global Compact

The EOS Group joined the United Nations Global Compact, the world’s largest pact for corporate responsibility, in 2021. As a member, we pledge our commitment to the compact’s 10 principles on human rights, labor, environment and anti-corruption. Each new member first must derive its own goals from the 10 principles. We did so in the past year, identifying our goals from the UN’s 17 Sustainable Development Goals (SDGs) to which we can make the most effective contribution. The SDGs we selected, along with the associated key figures and goals are important benchmarks in our corporate responsibility strategy. As required by the Compact, we will report on our progress once a year in our “Communication on Progress” (COP).
Overview of eight UN Global Compact icons showing #3 good health and well-being, #4 quality education, #5 gender equality, #10 reduced inequalities, #16 peace, justice and strong institutions, #17 partnerships for the goals, #13 climate actions.
Az EOS Csoport 2021-ben csatlakozott az ENSZ Globális Megállapodásához, a világ legnagyobb vállalati felelősségvállalási paktumához. Tagként elköteleztük magunkat a megállapodás 10 alapelve mellett, amelyek az emberi jogokkal, a munkajoggal, a környezettel és a korrupció elleni küzdelemmel kapcsolatosak. Minden új tagnak először meg kell határoznia saját célkitűzéseit a tíz alapelv alapján. Ezt tettük meg tavaly, amikor az ENSZ 17 fenntartható fejlődési céljai (17 Sustainable Development Goals [SDGs]) közül kiválasztottuk azokat a céljainkat, amelyekhez a leghatékonyabban tudunk hozzájárulni. Az általunk kiválasztott SDG-k, valamint a hozzájuk kapcsolódó kulcsszámok és célok fontos hivatkozási pontok a vállalati felelősségvállalási stratégiánkban. Ahogy azt a Megállapodás előírja, évente egyszer beszámolunk a fejleményekről az előrehaladásról szóló közleményünkben (Communication on Progress, COP).
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News and Activities

Acknowledged with an excellent ESG risk rating from Morningstar Sustainalytics

In December 2023, the EOS Group received an ESG risk rating from renowned rating agency Morningstar Sustainalytics. They gave us a score of 10.2 (low risk), which puts us among the top two percent in the "Consumer Finance" sector.

"With the independent ESG rating, we are making our contribution to sustainable development transparent. The top ranking shows that our corporate responsibility strategy is successful and that we are very well positioned in many areas," CEO Marwin Ramcke explains.

Together with our partners, customers and the future generation, we are shaping a world in which sustainability is a priority for everyone.
Badges: ESG Regional top rated & ESG Industry top rated - Morningstar Sustainalytics
Charity bake sale 

As a responsible company, EOS Hungary is committed to helping and supporting children in need through its social responsibility. As part of our social responsibility strategy, we are committed to continue our long-term cooperation with the Fót Children's Centre and to organise charity activities (such as the bake sale) in which we can actively involve our employees. 

In keeping with our tradition, every year we set ourselves the goal of making Christmas brighter for the disadvantaged children at the Fóti Children's Centre. We believe that by working together, we can put a smile on the children's faces and give them a truly wonderful experience. With the bake sale, we are not only participating in a community-building programme, but also supporting a noble, charitable cause together with our colleagues.
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Voluntary & family day in the Animal shelter of Üröm 

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EOS Önkéntes & családi nap - 2023 Ürömi Állatotthon
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EOS Önkéntes & családi nap - 2023 Ürömi Állatotthon

 

Animal welfare is a guideline of our social responsibility strategy, so in 2022 EOS Hungary and the Animal Shelter of Ürömi established a joint cooperation to support the placement and care of orphaned dogs and animals. The animal shelter provides us with an excellent opportunity to hold various charity events, so in 2023 we held our first Volunteer & Family Day event, which has 2 important objectives: 

  • To organise community-building leisure activities for our staff and their families,  
  • To contribute to the support of the dogs in the shelter and to improve their living conditions through charity activities. 
Watch the video on youtube

Learn more about our fields of action

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Joint progress

We take on social responsibility within the EOS Group by promoting empowerment, diversity and inclusion, and in society through our educational initiatives.
Tudjon meg többet a Joint progress témáról
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Environmental protection

As a strong member of the Otto Group, EOS supports the Group’s climate protection strategy, that pursues the Paris Agreement goal of limiting global warming to 1.5 °C. Together we work on implementing targeted measures.
Learn more about Environmental protection
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Financial sustainability

EOS advocates strong, binding industry standards and responsibility guidelines. We apply strict criteria when we price portfolio purchases and make other investments.
Learn more about Financial sustainability
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Additional material and content

Our responsibility. Report as PDF for download.

Download the summary PDF here.
Download now

Do you have questions about our CR strategy? We will be happy to answer them!

Head shot of Christian Emus

Christian Emus

Corporate Development with responsibility for CR


EOS Holding GmbH

Steindamm 71

20099 Hamburg

Germany


c.emus@eos-solutions.com

Head shot of Julius Reuting

Julius Reuting

Corporate Development with responsibility for CR


EOS Holding GmbH

Steindamm 71

20099 Hamburg

Germany


j.reuting@eos-solutions.com