Search

Complaint handling

Dear Customers!

Due to the ongoing renovation works in our office building, our personal customer service will be closed from 5 to 11 March 2025. You can still send your enquiries and complaints to us using the contact details below:

By phone: +36 1 887-9000 | E-mail: ugyfelszolgalat@eos-hungary.hu

From 12th of March, we'll be available in our new office on the ground floor, at the usual opening hours.

Thank you for your understanding!

Complaint

Please contact us on any of the following methods: write an email or a letter, call us, visit our office.

Contacts

EOS KSI Kft.


Váci út 30.

QUADRA OFFICE | II. floor

1132 Budapest

Hungary


Phone: +36 1 885-0150

Fax: 06-1/999-7930

info@eos-ksi.hu


Opening hours:

 

Customer service + complaint handling in person:
MON-FRI | 8:00-16:30

 

Customer service + complaint handling by telephone:
MON-FRI | 8:00-16:30

EOS Faktor Zrt.


Váci út 30.

QUADRA OFFICE | II. floor

1132 Budapest

Hungary


Phone: +36 1 887-9000

Fax: 06-1/999-7953

ugyfelszolgalat@eos-hungary.hu


Opening hours:

 

Customer service + complaint handling in person:
MON-FRI | 8:00 AM - 4:30 PM, WED | 8:00-18:00

 

Customer service + complaint handling by telephone:
MON-FRI | 8:00 AM - 4:30 PM, WED | 8:00 AM - 8:00 PM